MULTIGRINDER™ II

FAQs

• How do I release the safety catch of the grinder?

  Product does not have a Safety Catch. To release the lid, rotate the lid anticlock wise and lift to unscrew and remove the lid.

• My grinder is not grinding, why is that and what can I do?

  Check to make sure the lid bayonet is on properly and not broken off to activate interlock.

• What are the best tips to take care of my grinder?

  When you have finished grinding, unplug your MultiGrinder™ from the power outlet. Remove the cover and wash in warm soapy water. Rinse and dry thoroughly. Wipe the blades, stainless steel grinding bowl, exterior and motor base with a damp cloth or paper towel to remove any excess ground coffee, spices or herbs. Use caution when handling the blades, as they are extremely sharp. Important: Do not immerse the motor base or grinding bowl of the MultiGrinder II™ in water. Do not place the MultiGrinder II™ in the dishwasher.

• I broke my lid and the grinder stops working, what can I do?

  Contact Sunbeam Customer Service Center to purchase a replacement lid.

• Why is my lid constantly gets stuck closed?

  Make sure the rim of the lid is clean.

• How do I operate the grinder so the lid and safety lock doesn't get snapped off after repeated use?

  Ensure the lid is not overtightened.

• What are the do's and don'ts of using my grinder?

  To ensure longevity of your grinder, clean after every use. When you have finished grinding, unplug your MultiGrinder™ from the power outlet. Remove the cover and wash in warm soapy water. Rinse and dry thoroughly. Wipe the blades, stainless steel grinding bowl, exterior and motor base with a damp cloth or paper towel to remove any excess ground coffee, spices or herbs. Important: Do not use the MultiGrinder II™ continuously for more than 60 seconds at a time. Do not immerse the motor base or grinding bowl of the MultiGrinder II™ in water. Do not place the MultiGrinder II™ in the dishwasher.

• My lid doesn't fit after repeated use, what should I do?

  Clean the rim of lid and check bayonets.

• How do I grind herbs to the consistency I want?

  1. Place the MultiGrinder II™ on a dry, level surface.
  2. Remove the lid of the MultiGrinder II™ and measure out the desired quantity of spices or herbs into the stainless steel grinding bowl. For very hard herbs and spices, we recommend processing in ¼ cup batches to prevent overloading the grinder.**

• Where can I get professional repairs and spare parts?

  You can get professional repairs and spare parts with our service agents.